| Shipping We use the United States Postal Service in order to get you the best rates and the most flexibility in shipping options.
Delivery times below begin after shipments leave our location and do not include weekends or holidays. Expect additional time for international shipments in order to clear customs.
In most cases, items are shipped within 24 hours after the order is received (excluding weekends and holidays). If there will be a delay due to a backorder or other unforeseen circumstances, then you will be notified via email.
Domestic Shipping to the USA
| Service Type |
Delivery Time |
| USPS Express Mail |
Overnight to most areas |
| USPS Priority Mail |
2 -3 days |
| USPS First Class |
3 - 5 days |
| USPS Parcel Post |
4 - 8 days |
| USPS Media Mail |
7 - 14 days |
International Shipping
| Service Type, using USPS |
Delivery Time |
| Global Express Guaranteed |
1 - 3 days |
| Express Mail International |
3 - 5 days |
| Express Mail Flat Rate Envelope |
3 - 5 days |
|
| Priority Mail Int'l Flat Rate
Envelope |
6 - 10 days |
|
| Priority Mail International |
6 - 10 days |
| First Class Mail International |
variable delivery |
Returns
If your purchase is damaged in any way, please contact us for a replacement within 7 days of receipt of item.
If you are unsatisfied in any way with your purchase, please contact us within 30 days of receipt of item and we will issue you a refund
or exchange promptly.
How To Contact Us
| Email: |
 |
 |
| Customer Service Phone: |
1-866-339-SING (7464)
Mon - Sat, 8:00 am - 10:00 pm EST |
|
| Mail: |
His Own Hand Music
P.O. Box 53
Ionia, NY 14475 |
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